Privacy Policy

Last Revised: March 2026

This Privacy Policy describes how and when Highlo Inc. ("Highlo", "us", "we") collects, uses, shares and protects the personal information ("information") of our users ("you" or "User(s)") when you use the services on our website and our mobile app (the "Site").

Highlo Inc. receives your information through our website and our mobile app (the "Services" or "Highlo"). You also may access linked pages, blogs, features, reviews and other content (collectively the "Content"). When using any of our Services you consent to the collection, transfer, storage, disclosure and other uses of your information as described in this Privacy Policy.

What This Privacy Policy Covers

This policy covers the handling of personal data that Highlo gathers when you access the Services and/or use the Content. We explain what information we gather, why we gather it and the choices you have regarding your personal information.

Information We Collect

We may collect and store the following types of data and information when you use the Services:

Non-Personal Information. We collect information that is anonymous and not identifiable with you ("Non-Personal Information"). In this case, we don't know the identity of the User from whom we have collected Non-Personal Information. Non-Personal Information that is collected is made up of technical information and also behavioral information, that may include such things as the browser being used, the operating system of the device, the length of time the User was on the Site, user activity on the Site, etc.

Personal Information. We also collect information that is identifiable with Users ("Personal Information" or "PII"). This information may identify a particular individual or it may be of a private or sensitive nature. This type of information is made up of personal details provided voluntarily by Users (including your name, email address, physical address, and other unique identifiers) and any other information you choose to provide to Highlo.

Certain information from you is necessary in order for the Site to operate properly. Your login credentials (such as your username and email) allow us to personalize the Site for your use and to improve your experience on the Site. You acknowledge and agree that when you provide Personal Information to us that you do so voluntarily. You also acknowledge and agree that we may maintain such Personal Information in a database(s) which will be kept in compliance with applicable laws and regulations.

We keep personal information no longer than is legally permissible and we delete Personal Information when it is no longer needed as provided in this Policy.

How We Collect Information

Personal Data You Provide to Us

When you register on the Site we collect Personal Information from you. This Personal Information may include your name, username, shipping and billing address, home address, email address, IP address, browser information, and other information you provide to us in order for us to provide the Services to you. Details of transactions you conduct through our Services are also collected by us. We may also keep records of contacts and communications that you have with us. You may decide not to provide to us certain information but then your ability to fully interact with our Services and take advantage of the features we offer may be limited.

Personal Data That We Automatically Collect

Our Services automatically collect information about User's use of the Site. This includes frequency of visits and number of visitors using our Services. We only use this data in aggregate form, to measure statistics, and not in any way that would identify you personally. Aggregate data enables us to determine how Users use aspects of the Services or Content in order for us to improve our services, and also to improve the Content. We may share aggregate or anonymized information with third parties such as our brand partners.

Highlo also receives and stores certain types of information when Users interact with the Site or use our Services. When you are using the Site we may collect, record and store information arising from such use, either through Highlo or we may collect information from social media sites if you have selected the appropriate permissions on those sites. Such information may include such things as what brands our Users shop, and what influencers Users follow. We also automatically receive and record information on our server logs from your browser. This includes cookie information (see Use of Cookies below) as well as your IP address.

Location Data

Highlo determines your approximate country location using your IP address. This is used solely to ensure that the products and Merchants we surface are relevant to you. We do not use IP-derived location for tracking, profiling, or any purpose beyond this country-level relevance filtering. If we introduce any additional location-based features that go beyond IP-level detection in the future, these will be opt-in only and you will be asked for your explicit permission before any such data is collected.

Mobile App

We receive information about your mobile phone or device when you use our app (or when you first download it). Your device has a unique identifier which may be provided to us. We may use this information to give you more personalized content. We do not collect GPS or precise device location data. Any future use of device-level location will be opt-in only, as described in the Location Data section above.

SMS Communications

If you provide us with a mobile telephone number, we may collect and use that number to send you SMS messages as part of the Services, including signup confirmations, customer service communications, and re-engagement messages. We will only send marketing or promotional SMS messages with your express affirmative consent. Standard message and data rates from your wireless carrier may apply. You may opt out of SMS communications at any time by replying STOP to any message, updating your account settings, or emailing support@highlo.com. For assistance, reply HELP to any SMS message.

Communications

You may receive from us updates and marketing communications that describe new products and events that may be of interest to you, depending on the settings in your notification settings. You may opt out from receiving promotional emails by clicking "unsubscribe" in the link we include in these emails. When you open communications from Highlo we may receive a confirmation that you did so. We may use this confirmation to determine what communications to send you in the future.

Use of Cookies

Cookies Explained

We may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. If you delete or choose not to accept cookies from the Services, you may not be able to use the features of the Services to their fullest capabilities. Persistent cookies allow us to track your interests to personalize your experience on the Site. By using the Site and our Services, you consent to the use of cookies as described in this Policy.

Types of Cookies

We may use the following types of cookies:

Strictly necessary cookies. These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site.
Performance cookies. These cookies collect information about how you and other Users use the Site. All information these cookies collect is aggregated and anonymous and is only used to improve how our Site works.
Functionality cookies. These cookies allow us to remember choices you make and provide enhanced, more personal features. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
Targeting cookies. These cookies are used to deliver ads more relevant to you and your interests and to measure the effectiveness of ad campaigns. This information is shared with other companies such as our brand partners.

You may block the use of cookies using the settings on your browser, though you may not be able to access all or parts of the Site if you block all cookies.

How We Use the Information We Collect

We use the information we collect in a variety of ways to improve and support the Services and our business operations and to enhance your experience, including:

to display content and recommend products and Services that might be of interest to you
to operate, maintain, enhance and provide all features of the Services
to provide support to Users and respond to questions and requests for information
to understand and analyze the trends and preferences of our Users
to operate and improve the Services and to develop new products, services, features, and functionalities
to send you communications about products, services and promotional offers
to troubleshoot issues and detect and protect against fraud or other criminal activity
to provide to third-parties including brand partners
to power AI-driven features of the Services through third-party AI providers (see Third-Party AI Providers below)
to enforce our Terms of Service and this Privacy Policy

Third-Party AI Providers

Highlo uses third-party artificial intelligence providers to power certain features of the Services, such as product recommendations and search. In doing so, certain information about your use of the Services — such as browsing behaviour and search queries — may be processed by these providers acting as our service providers. These providers are contractually restricted from using your data for any purpose other than providing services to Highlo. We do not share personally identifiable information such as your name or contact details with these providers unless necessary to deliver the Services. Their processing of data is governed by their own privacy policies, and Highlo is not responsible for their data handling practices beyond the contractual protections in place.

Where We Store Your Personal Data

All information you provide to us is stored on our secure servers located in the United States. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Information We Share With Third Parties

We share your Personal Information only as described in this Policy.

Analytics Providers

Highlo may use analytics and other third party data collection and analysis services that assist us in the improvement and optimization of our Site. We are not responsible for the content or privacy and security practices and policies of third-party sites or services.

Our Use of Agents

Highlo may employ other third parties to assist us in connection with our Services and we may need to share User information with them to do so. Highlo gives its agents the right to use personal data from Users only in order to assist us in serving you through Highlo and for no other purpose.

User Profiles and Information

User profile information including your username and other information that you enter ("User Information") may be displayed to other Users to facilitate User interaction with the Services. Personal content and information that is visible to other Users as well as personal content and information that you voluntarily disclose on public areas of the Site can be viewed, collected and used by others.

Business Transfers

Highlo may choose to buy or sell businesses or assets. In these types of transactions, User information is typically one of the business assets that are transferred. If Highlo's business (or substantially all of its assets) is acquired, or in the unlikely event that Highlo goes out of business or enters bankruptcy, User information would be one of the assets that is transferred to or acquired by a third party. You acknowledge and agree that such transfers may occur, and that any acquirer of Highlo may continue to use your Personal Information as set forth in this Policy.

Compliance With Law

We also reserve the right to access, read, preserve, and disclose any Personal Information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to User support requests, or (v) protect our rights, property or safety, our Users and the public.

Security of Your Personal Information

Your account information is protected by a unique identifier or unique access for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your device.

We seek to protect account information to ensure that it is kept private, however we cannot guarantee the security of any account information. Highlo stores all of our information, including your IP address information, using industry-standard techniques. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for the period during which you are actively using our Services, and for up to 12 months following account closure. After this period, your personal data will be deleted or anonymised, except where we are required to retain it for legal, regulatory, or fraud prevention purposes, or where it forms part of aggregated, anonymised datasets that do not identify you.

Links To Third Party Websites

The Site may link to other sites. Please know that these other sites have their own privacy policies and/or practices. You should review and understand the privacy policies and practices posted on those sites. This Policy only governs information collected while using our Services.

Information You Can Access

If you are a registered User, you can access and edit information associated with your account by logging onto the Site.

California Privacy Rights

The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, "California Law"), grants certain rights to California residents to know about, collect, or delete the personal information that we have collected about them, to opt-out of the sale or sharing of their personal information by us to a third party, and not to be discriminated against for exercising these rights.

California residents have the right to know what personal information Highlo collected, used, disclosed, and shared, and sold about them within the preceding 12 months. Once we receive your request and confirm your identity and California resident status, we will disclose to you the information that we have collected about you, as required by California Law. Please note that we are only required to honor requests to know twice in a 12-month period.

California residents have the right to request the deletion of their personal information that we collect or maintain. Once we receive your request and confirm your identity and California resident status, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

California residents have the right to request the correction of inaccuracies in their personal information. Once we receive your request and confirm your identity and California resident status, we will use commercially reasonable efforts to correct inaccurate personal information in our records.

California residents have the right to opt-out of the selling or sharing of their personal information. For the 12-month period prior to the date of this Privacy Policy, Highlo has not sold any personal information about its customers.

California residents have the right not to receive discriminatory treatment if and when they exercise their rights under California Law.

To exercise your rights, please submit a request as provided in the Contact Us section below. We aim to respond to a verifiable request within 45 days of its receipt. If we need more time (up to 45 additional days), we will inform you in writing.

California — Direct Marketing Information

Under California Civil Code Section 1798.83, customers who are California residents may request information about personal information disclosed to third parties for their direct marketing purposes in the prior calendar year. Submit requests as provided in the Contact Us section below, referencing the "Shine The Light Law."

Account Deletion

If you decide to delete your account, you may do so by emailing us at support@highlo.com. Upon receiving a valid deletion request, we will delete or anonymise your personal data within 30 days, subject to our retention obligations described in the Data Retention section above. Any public activity on your account before it was deleted will remain stored on our servers and will remain accessible to the public.

Opting Out

When you register for an account on our Site, you consent to receive certain communications from us. If you do not want to receive these communications, you may opt out using the mechanisms we provide you within the User Settings portion of the application.

Children

We do not intentionally gather personal information from Users who are under the age of 18. If a child under 18 submits personal information to Highlo and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 18, please contact us at support@highlo.com.

Changes To This Policy

Highlo reserves the right to change this Policy from time to time. If we make substantial changes in the way we use your personal data, we will notify you by posting an announcement on the Site or sending you an email. Otherwise, all other changes to this Policy are effective as of the stated "Last Revised" date and your continued use of the Site and/or the Services after the Last Revised date will constitute your acceptance of, and agreement to be bound by, those changes.

Contact Us

If you have any questions or concerns regarding privacy using the Services, please contact us at:

General privacy queries: legal@highlo.com Account deletion requests: support@highlo.com SMS opt-out assistance: support@highlo.com

Highlo Inc. #85019, 2261 Market Street San Francisco, CA 94114

Terms of Service

Note: Terms of Service outlined below is currently available in English only

Last Updated: March 2026

1. Preamble

1.1. These Terms and Conditions ("Terms") govern your use of Highlo services, applications, websites, extensions, and related tools (collectively, the "Services").

1.2. Highlo is a brand owned and operated by Highlo Inc., a Delaware corporation ("Highlo", "we", "us", or "our"). By accessing or using the Services, you accept and agree to comply fully with these Terms.

1.3. The Service is for personal, non-commercial use. You agree that you are using the Service for personal use only and are not using the Service for or on behalf of any third-party, or for any commercial purpose. If you do not agree to any of these Terms, please do not use the Site and/or register to use the Services.

1.4. Our Privacy Policy describes how we collect and use your personal information to provide the Highlo Services, and is part of these Terms and your agreement with Highlo.

1.5. Accessibility: Highlo is committed to making our terms and conditions accessible and understandable. If you require these Terms in another language or format, please contact us, and we will endeavor to accommodate your needs.

2. The Services We Provide To You

2.1. We provide the Highlo Services to further our mission of making shopping better for everyone, including by helping you:

2.1.1 Find products we think you will love: Highlo provides tailored product recommendations to you based on your use of Highlo Services, including by helping you discover new products, brands, and Merchants.
2.1.2 Save, track and compare products you are exploring buying.
2.1.3 Continuously improve your shopping experience wherever you shop: Highlo is continuously working to build and improve your shopping experience and to develop and add new and improved features for you based on how you use our Services.

2.2. Currently, the Services are available free-of-charge. However, Highlo reserves the right to introduce charges for the Services at any future date. Before doing so, we will provide you with no less than 30 days' advance written notice of any such change, delivered via email to your registered address or through a prominent notice within the Services. Upon receiving such notice, you will have the opportunity to choose whether to continue using the paid Services or to discontinue your use of our Services at no cost to you.

2.3. The Service allows you to view information about products listed for sale by third party merchants online. You are not purchasing retail directly from Highlo. Rather, you are purchasing retail directly from the merchant and through the merchants' website. The third-party merchants control (i) pricing; (ii) shipping; (iii) returns. Highlo is not responsible for any third-party merchant products or any information contained or made available on the third party merchant's website.

2.4. Certain types of content may be made available through the Services. "Content" as used in these Terms means, collectively, all content on or made available through the Services, including any images, photos, pictures, links, pricing information, coupons, recommendations, and any modifications or derivatives of the foregoing.

Content comes from a variety of sources. You understand that Highlo is not responsible for the accuracy, usefulness, safety, appropriateness of, or infringement of any intellectual property rights of or relating to this Content. HIGHLO DOES NOT ENDORSE ANY CONTENT OR ANY OPINION, RECOMMENDATION, OR ADVICE EXPRESSED IN ANY CONTENT AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY IN CONNECTION WITH THE CONTENT. HIGHLO DISCLAIMS ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF ANY AND ALL USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICE OR OTHERWISE.

You hereby waive any legal or equitable rights or remedies you have or may have against us with respect to any Content.

3. Your Commitments and Use of Highlo Services

3.1. To be eligible to use Highlo, you must be at least eighteen years old. If you are using Highlo Services, you must be permitted to agree to these Terms under the laws of the country you live in, including having sufficient legal capacity.

3.2. You must create an account to use our services. If you do so you represent that you are eighteen (18) years or older and are not barred from using the Services under applicable law.

We reserve the right to suspend or terminate your account if: (i) any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading; or (ii) to reclaim any username that you create through the Services that violates our Terms. You are responsible for maintaining the confidentiality of your account access and account and agree to notify us if access to your account is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are responsible for activities that occur under your account.

3.3. You agree to provide truthful and accurate information about yourself when using Highlo Services, and you agree to keep this information updated and current.

3.4. Use of and access to the Site, App, and Services is void where prohibited by law. You are not permitted to use the Site, App or Services if you are on the U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC), Specially Designated Nationals List (SDN) or other similar lists. The Site, App, and Services are intended for adults. You represent and warrant that (a) any and all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older, or if a minor, you have obtained your legal guardian's permission to enter these Terms, and you have the capacity to enter a binding contract; (d) your use of the Site, App, and Services does not violate any applicable law, regulation, or obligation you may have to a third party; and (e) you shall comply with applicable laws, regulations, guidelines, and these Terms throughout your use of the Site, App, and/or Services.

3.5. SMS Communications. As part of the Services, if you provide us with a mobile telephone number, we may send SMS messages to you using a short code text messaging service. For example, we may send you an SMS message to confirm your signup when you opt in to the Service, to provide customer service, or to re-engage you with the Highlo Services. By providing your mobile phone number and using the Services, you hereby affirmatively consent to our use of your mobile phone number for calls and texts in order to perform and improve upon the Services. If you need assistance with our text messaging services, you may reply "HELP" to any message to receive support information. We will not assess any charges for calls or texts, but standard message charges or other charges from your wireless carrier may apply. We may from time to time offer you the ability to receive special offers and other marketing content from us via SMS, though these messages will only be sent with your express affirmative consent. You may opt-out of receiving text messages from us by modifying your account settings on the Website or our mobile application, by emailing support@highlo.com, replying "HELP" to any SMS message for assistance, or responding STOP in the case of a marketing text message.

3.6. Location Data. Highlo may determine your approximate country location via your IP address solely to ensure that the products and Merchants we surface are relevant to you. We do not use this information for tracking, profiling, or any purpose beyond this country-level relevance filtering. Where we offer any additional location-based features in future that go beyond IP-level detection, these will be opt-in and can be disabled through your account settings at any time without affecting core Service functionality.

3.7. User Content. The Services may allow you to save, organise, and manage product lists, wishlists, or other personal curation content ("User Content"). You retain ownership of any User Content you create. By submitting User Content through the Services, you grant Highlo a limited, non-exclusive, royalty-free, worldwide licence to store, display, and process your User Content solely for the purpose of providing and improving the Services. Highlo does not claim ownership of your User Content and will not use it for any other purpose without your consent. Highlo reserves the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or otherwise inappropriate. Upon deletion of your account, your User Content will be deleted in accordance with our data retention policy as described in Section 3.8 below.

3.8. Account Deletion & Data Retention. You may request deletion of your account at any time by contacting us at support@highlo.com. Upon receiving a valid deletion request, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, regulatory, or fraud prevention purposes, or where it forms part of aggregated, anonymised datasets that do not identify you. We retain certain account and transaction-related data for up to 12 months following account closure to comply with applicable law and to resolve any outstanding disputes. For full details of how we handle your data, please refer to our Privacy Policy.

4. License, Prohibitions and Restrictions

4.1. Highlo grants you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Highlo Services consistent with these Terms. You may not use the Highlo Services for any other purpose than as authorized. Highlo reserves all rights not expressly granted.

4.2. In connection with using or accessing Highlo Services or interacting with Highlo, you agree to comply with these Terms, in addition to any other applicable Highlo terms and policies that may apply to your use of specific Highlo Services, and to comply with all applicable laws, regulations and rules that apply to your use of Highlo Services.

4.3. In addition, you agree not to do (or help others to do) any of the following in connection with your use of Highlo Services or when using the Highlo platform:

4.3.1 You will not purchase or attempt to purchase products and services that are unlawful for you to purchase in your country of residence using Highlo Services or that breach or circumvent any applicable laws or regulations, including products that require you to be an age that you have not reached.
4.3.2 You will not attempt to access the programming of the web page, the server where it is hosted or the servers of third party collaborators.
4.3.3 You will not carry out illicit activities, contrary to good faith, customs, morals or public order.
4.3.4 You will not carry out activities that constitute an infringement of the regulation on intellectual and industrial property or any other rule of the applicable legal system.
4.3.5 You will not infringe or violate someone else's rights under the Highlo terms and policies or applicable laws and regulations, including their intellectual property rights, or interfere with any person's or third party's use or enjoyment of the Highlo Services or Highlo platform.
4.3.6 You will not submit false, inaccurate, deceptive, or misleading information to Highlo or in connection with your use of the Highlo Services.
4.3.7 You will not upload or transmit viruses or malicious code or take any action that would interfere with, disable, overburden, or impair the proper working, security, integrity, operation, appearance, or enjoyment of the Highlo Services, including by Merchants or other users.
4.3.8 You will not compromise, interfere with, or circumvent any of the security features that are part of the Highlo Services.
4.3.9 You will not modify, translate, reverse engineer, disassemble, reconstruct, decompile, copy, or create derivative works of the Highlo Services.
4.3.10 You will not use any robot, spider, scraper, data gathering and extraction tools, automatic devices or processes, third-party AI tools or other automated or manual means to access the Highlo Services for any purpose, except with Highlo's prior express permission.
4.3.11 You will not bypass any robot exclusion headers or other measures we employ to restrict access to the Highlo Services.

5. Highlo Rights

5.1. Permission to update Highlo software: If you download or use Highlo software, you give Highlo permission to download and install updates to the software where available, including on services where software may update automatically on your device when a new version or feature becomes available. You may adjust your automatic update settings on some devices.

5.2. Communications: To provide you with Highlo Services, Highlo may communicate with you via email, our messaging tools, or through text/short message service ("SMS") to the extent permitted by applicable law and/or consistent with your permissions. You're responsible for any mobile charges you may incur for using any of the SMS services, including text-messaging (e.g., SMS, MMS) and data charges.

5.3. Marketing and Advertising: In addition, Highlo may market, advertise, and promote Highlo Services or Merchants' products or services to you on and off Highlo, including on third-party services.

5.4. Commercial Relationships & Sponsored Content: Highlo may now or in the future receive compensation from Merchants or third parties in the form of affiliate commissions, referral fees, sponsored placements, or advertising revenue. Where this is the case, we will clearly identify any sponsored or commercially influenced content or recommendations within the Services. The existence of any such commercial relationship does not affect the independence of our recommendations — sponsored content will always be clearly identified and kept separate from organic recommendations. Highlo reserves the right to modify its commercial arrangements at any time, provided that any material change to the nature of sponsored content within the Services will be reflected in an update to these Terms.

6. Merchants & Highlo's Role

6.1. All Merchants referenced on the Highlo platform are solely responsible for ensuring consumer rights.

6.2. Highlo helps you find and improve your shopping experience with Merchants, but it is not a party to the purchase agreements you make with Merchants, nor is Highlo responsible for fulfilling transactions or products purchased through Merchants or using Highlo Services.

6.3. As a provider of the Highlo Services, Highlo does not own, control, or manage any Merchant. You agree that Highlo is not liable or responsible for the actions, product, and content of Merchants. Purchases from Merchants are subject to the Merchant's terms of service and policies, and not these Terms.

6.4. You may choose to use other businesses' services to support your purchases from Merchants, such as a third-party payment service or wallet to complete your purchase. Highlo is not a party to these transactions and is not responsible or liable for payment failure, fraud, or any other issues that may arise out of these transactions.

7. Suspension and Termination

7.1. Highlo retains the right to suspend or terminate your access to or use of Highlo for any reason, including to investigate potential violations of these Terms.

7.2. If you do not agree with our current Terms, you may discontinue your use of Highlo at any time by ceasing to use Highlo Services and refraining from interacting with Highlo.

8. Limitation of Liability; Disclaimer of Warranties

8.1. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES: TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT WILL HIGHLO, ITS AFFILIATES, SUBSIDIARIES, EMPLOYEES, AGENTS, SUPPLIERS OR INDEPENDENT CONTRACTORS (THE "DISCLAIMING ENTITIES") BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR INTERRUPTION, LOSS OF INCOME, BUSINESS, PROFITS, GOODWILL, USE, DATA, SAVINGS OR OTHER PECUNIARY OR INTANGIBLE LOSSES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), WHETHER SUCH DAMAGES ARE ALLEGED IN TORT, CONTRACT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT ANY OF THE DISCLAIMING ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER ALL CIRCUMSTANCES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF THE DISCLAIMING ENTITIES, INCLUDING HIGHLO, ITS PARENTS, SUBSIDIARIES, AND AFFILIATES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ADVISORS, ARISING OUT OF OR RELATING TO THESE TERMS OR USE OF OR WITH REGARD TO HIGHLO SERVICES, WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID US IN THE PAST 12 MONTHS.

8.2. Indemnification: You agree to indemnify, defend, and hold harmless Highlo and the disclaiming entities from all claims, losses, damages, penalties, liability, and costs, including reasonable attorneys' fees, of any kind or nature arising out of or related to a claim (a) alleging that your use of Highlo infringes or violates the rights of a third party (including any merchant) or violates applicable law; or (b) arising out of your breach of these Terms or the documents they incorporate by reference. Highlo will likewise indemnify, defend, and hold harmless you from claims arising directly from Highlo's own gross negligence or wilful misconduct in the provision of the Services.

8.3. Use at Own Risk: Your use of the Highlo Services is at your sole risk. Highlo Services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory.

HIGHLO IS A HIGH PRECISION ARTIFICIAL INTELLIGENCE, WHICH LEARNS DAILY, BUT IS NOT INFALLIBLE. IT IS A TECHNOLOGY IN CONSTANT EVOLUTION AND CONDITIONED BY MACHINE LEARNING. IT CAN EXTRACT INFORMATION FROM AN ERRONEOUS SOURCE, OBTAIN AN INACCURATE CONCLUSION AFTER THE ANALYSIS OF VARIOUS PARAMETERS, GENERATE UNSAFE CONTENT, ALTER INFORMATION OR CREATE A STORY TO RESPOND TO THE NEED POSED BY THE USER.
HIGHLO DOES NOT GUARANTEE THE TRUTHFULNESS, LEGALITY, ACCURACY, CORRECTNESS, SUITABILITY, TECHNICAL QUALITY, GRAMMATICAL OR SPELLING CORRECTNESS, LEGALITY, USABILITY, MARKETABILITY, LACK OF BIAS OR FITNESS OF THE CONTENT GENERATED BY THE AI.
THE USER SHALL INDEMNIFY HIGHLO, ITS EMPLOYEES AND COLLABORATORS, OF ANY CLAIM OR DAMAGE CAUSED BY A VIOLATION OF THESE CONDITIONS, THE LAW OR THIRD PARTY RIGHTS BY THE USER THROUGH THE USE OF HIGHLO SERVICES.
THE USER IS RESPONSIBLE FOR THE PROMPTS YOU ENTER. YOU MAY FIND ANSWERS THAT YOU DO NOT LIKE, ARE INAPPROPRIATE FOR YOUR AGE OR WITH WHICH YOU DO NOT AGREE. IT IS IMPERATIVE THAT THE PROVISIONS OF CLAUSE 3.1 FOR THE PROTECTION OF MINORS BE RESPECTED.
HIGHLO DOES NOT REPLACE PROFESSIONAL, TECHNICAL OR ACADEMIC PUBLICATIONS, ESPECIALLY IN THE MEDICAL, MENTAL HEALTH, LEGAL AND TECHNICAL FIELDS.
HIGHLO USES THIRD-PARTY ARTIFICIAL INTELLIGENCE MODELS AND SERVICES TO POWER CERTAIN FEATURES OF THE PLATFORM. HIGHLO HAS NO CONTROL OVER THE OUTPUTS, BEHAVIOUR, AVAILABILITY, OR DATA HANDLING PRACTICES OF THESE THIRD-PARTY PROVIDERS. TO THE FULLEST EXTENT PERMITTED BY LAW, HIGHLO DISCLAIMS ALL LIABILITY FOR ANY HARM, LOSS, OR DAMAGE ARISING FROM THE USE OF, OR RELIANCE ON, OUTPUTS GENERATED BY THIRD-PARTY AI MODELS. YOUR USE OF AI-POWERED FEATURES IS ENTIRELY AT YOUR OWN RISK.

8.4. No Representation Regarding Merchant Products or Services: To the fullest extent permitted by law, Highlo and the disclaiming entities make no representation or warranty of any kind whatsoever for the Highlo Services, the content, materials, information, and/or functions available through Highlo Services, or for any breach of security associated with the transmission of information (including sensitive information) through Highlo Services.

8.5. Errors & Inaccuracies: Any reliance on the material or information made available through Highlo Services is at your own risk. We do not warrant that the Highlo Services will be uninterrupted, timely, secure or error-free, or that any errors will be corrected. We do not warrant that the result obtained from use of the Highlo Services will be accurate or reliable.

8.6. Price Tracking & Alerts Disclaimer: Where Highlo provides price tracking, price history, or price alert features, these are provided strictly for informational purposes only. Highlo does not guarantee the accuracy, completeness, or timeliness of any price data or alerts. Prices are sourced from third-party Merchants and may be subject to change, error, delay, or unavailability without notice. TO THE FULLEST EXTENT PERMITTED BY LAW, HIGHLO EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY PURCHASING DECISIONS, MISSED OPPORTUNITIES, FINANCIAL LOSS, OR ANY OTHER HARM ARISING FROM YOUR RELIANCE ON PRICE DATA OR ALERTS PROVIDED THROUGH THE SERVICES. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING CURRENT PRICING DIRECTLY WITH THE RELEVANT MERCHANT BEFORE MAKING ANY PURCHASE.

8.7. Beta & Early Access Disclaimer: From time to time, Highlo may make certain features or versions of the Services available on a beta or early access basis ("Beta Services"). Beta Services are provided for evaluation purposes only and may be incomplete, contain errors, or operate in ways that differ from the final released version. BETA SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. HIGHLO EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM YOUR USE OF BETA SERVICES, INCLUDING ANY LOSS OF DATA, SERVICE INTERRUPTION, OR HARM ARISING FROM BUGS, ERRORS, OR UNEXPECTED BEHAVIOUR. HIGHLO RESERVES THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE ANY BETA SERVICE AT ANY TIME WITHOUT NOTICE OR LIABILITY.

9. Additional Provisions

9.1. Modifications to the Service: We may change, remove, or discontinue any part of the Highlo Services at any time.

9.2. Governing Law and Venue: For any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms or the Highlo Services, you agree that it will be resolved exclusively in the courts of the State of Delaware. You also agree to submit to the personal jurisdiction of these courts for the purpose of litigating any such claim, and that the laws of the State of Delaware will govern.

9.3. No Rights in Third Parties: Nothing expressed or referred to in these Terms will be construed to give any individual or entity other than the parties to these Terms any legal or equitable right, remedy or claim under or with respect to these Terms or any provision of this Agreement.

9.4. Assignment: You may not assign these Terms or any rights or obligations hereunder without our prior written approval and any such attempted assignment will be void. We reserve the right to freely assign these Terms and the rights and obligations hereunder, to any third party without notice or consent, including in connection with a merger, acquisition, or sale of assets by Highlo, by operation of law or otherwise. Subject to the foregoing, these Terms will be binding upon and inure to the benefit of the parties hereto, their successors and permitted assigns.

9.5. Severability: In the event that any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, void or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms, and such determination will not affect the validity and enforceability of any other remaining provisions.

9.6. No Waiver: Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

9.7. Entire Agreement: These Terms, the Privacy Policy, and the other policies or operating rules incorporated into these Terms or notified to you in respect to additional Highlo Services you use shall constitute the entire agreement and understanding between you and us, and govern your use of the Highlo Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

9.8. Reservation of Rights: We reserve all rights not expressly granted to you.

The Services contain material that may be protected by United States and international copyright, trademark, and other proprietary information, including, but not limited to, audio, video, graphic, photographic and text information, and all Our Content. We, and any of our licensors, exclusively own all right, title and interest in, and to the Services and Our Content, including all associated intellectual property rights. You acknowledge that the Services and Our Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights or notices incorporated in or accompanying the Services and Our Content.

DMCA/Copyright Policy

We respect copyright law and expect visitors and Members to do the same. It is our policy to terminate in appropriate circumstances the Accounts of Members who repeatedly infringe the rights of copyright holders. DMCA notices may be sent to:

Highlo Inc. #85019, 2261 Market Street San Francisco, CA 94114 support@highlo.com

9.9. Contacting Us: If you have any questions about these Terms, please email legal@highlo.com.

9.10. Survival: Upon termination of your use of Highlo or termination of these Terms for any reason, the following sections will survive termination: Preamble, Sections 4.3, 6.2, 8 (Limitation of Liability; Disclaimer of Warranties), 9 (Additional Provisions), 11 (Updating these Terms).

10. Arbitration

10.1. Arbitration Agreement: You and Highlo agree to resolve any disputes arising out of or related to these Terms or the Highlo Services through binding arbitration, except for matters that may be taken to small claims court.

10.2. Waiver of Class Actions: All claims and disputes must be arbitrated on an individual basis. You agree not to participate in any class, collective, or representative proceeding against Highlo. By agreeing to these Terms, you are waiving your right to participate as a class representative or class member on any class, collective, or representative claim you may have against Highlo, including any right to class arbitration or any consolidation of individual arbitrations.

10.3. Arbitration Procedure: The arbitration will be conducted by JAMS under its Comprehensive Arbitration Rules and Procedures. The arbitration will be conducted by a single arbitrator, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration will take place in a mutually agreed location.

10.4. Opt-Out: You have the right to opt-out of this arbitration agreement by sending a written notice of your decision to opt-out to legal@highlo.com within 60 days of first accepting these Terms. Your opt-out notice must include your name, address, and email address.

11. Updating these Terms

11.1. Highlo may need to update these Terms from time to time, and reserves the right to make such updates, so we encourage you to check them periodically for updates.

11.2. Highlo will provide you with reasonable advance notice of any changes that materially adversely affect your use of Highlo Services or your rights under the Terms by sending an email, providing notice through the Highlo Services, or by similar means consistent with requirements under applicable law. However, if Highlo needs to make changes to the Terms (i) for legal, regulatory, fraud and abuse prevention, or security reasons; or (ii) to restrict products or activities that we deem unsafe, inappropriate, or offensive, Highlo may make those changes with immediate effect and without notice, even if those changes may materially affect your experience.

11.3. By continuing any access or use of the Highlo Services or interacting with Highlo after notice of any update to these Terms or after we post such updated Terms, you agree to be bound by the Terms, as amended.

11.4. If you do not agree to the amended Terms, your sole and exclusive remedy is to terminate your use of Highlo Services.

11.5. Any new features, services or tools which are added to Highlo Services will also be subject to these Terms, unless indicated otherwise.